- What personally Identifiable Information Is collected from you through the web site, how it is used, and with whom it may be shared.
- The security procedures In place to protect against the misuse of your Information.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you. We may contact you via email or phone to follow up on referral options available to you, treatment satisfaction, and treatment and billing matters. We will not share your information with any third party outside of our organization, which includes our affiliated Ketamine Clinics physicians and contracted service providers, other than as necessary.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. We use encryption to protect sensitive information transmitted online and we also protect your information offline. Only employees, physicians and service contractors who need the information to perform a specific service (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment.
Your Access & Control of Information
You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on our website.
In order to request assistance, complete the contact form on our “contact” page. On that form you will be asked for certain information (such as name and email address). This information will only be used to contact you about the services on our site in which you have expressed an interest.
We partner with other parties, such as psychologists, to provide specific services. When the user signs up for these services, we will share names and other contact information that is necessary for the third party to provide these services. These parties are only permitted to use your personal information to serve you.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.